About our courses
You can access training on any electronic device as long as you have an internet connection.
Yes, all of our courses are certified by CPD (Continuing Professional Development). Additionally, many of our health and safety courses are approved by RoSPA (Royal Society for the Prevention of Accidents) and our range of food safety and hospitality courses are endorsed by the Institute of Hospitality. To check the accreditation of a particular course, please visit the relevant product page.
Yes. You can use your username and password to login and review the training material even after completing the training.
No, there’s no time limit in which you must complete your training. You can split your training up over many different sessions if you wish, or complete it in one go. You’re free to learn entirely at your own pace.
Yes! Our courses can be taken from anywhere in the world, as long as you have a device with an internet connection. We’re happy to post completed course certificates to any country (but keep in mind that delivery may take a little longer). If you are taking the course from outside the UK, please check if your chosen course covers the legislation in your country.
Getting started with your training couldn’t be easier! Just add your desired course(s) to your basket and check out. Once you’ve purchased you’ll be able to login and get started. If you’ve purchased the course for someone else or you’ve purchased for multiple users, we’ll email you their login details for you to distribute.
If you’re purchasing training for your team then you need to add the number of courses you require to your basket. Once you’ve made the purchase you will be emailed a list of login details that you can distribute to your staff.
When purchasing the training please enter the details of the cardholder. When the learner logs in for the first time they will be asked to enter their own details.
Assessments & Certificates
Yes. If you don’t pass, don’t worry! You can take the assessment as many times as you need with no extra charge.
Providing that your training has been fully paid for, you can download an electronic, PDF copy of your certificate immediately after completing your course.
We will also send a hard copy by first class post:
Monday to Friday – If you complete your course by 1PM, we will post your certificate the same day by first class post. If you complete after 1PM, it will be sent the next working day.
Saturday and Sunday – Your certificate will be sent out on Monday by first class post. In the meantime, you can log in to your account to download a PDF copy.
Due to the pandemic things are taking a little bit longer than usual to post right now, so please allow up to 5 working days for delivery.
Yes, that’s not a problem! Simply post the certificate and details of the name change to our address:
Once we receive the certificate we’ll make the changes and send a new one out by first class post.